Privacy Policy


Reading Transformations is the name of a sole-trading business owned by David Aylwin, a UK national.

We are the data controller of the information you provide us with. This term is a legal phrase used to describe the person or entity that controls the way information is used and processed.


Your privacy is extremely important to us, so we want you to know exactly what kind of information we collect about you and how we use it.

We’ve set out all the details below.

Please take the time to read and understand this policy. And bear in mind that by using our website, contacting us by telephone or by providing information to us by way of social media, you agree to its terms.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We reserve the right to change this policy from time to time and will do this by updating this page. You should periodically revisit this page to make sure you are happy with any changes that have been made.

We will never misuse your data.  We will never sell your data and we have never knowingly had a security breach.

This policy is effective from 2nd March 2021. 


This notice sets out how Reading Transformations holds, processes and treats personal data and special category data. Personal data is, briefly, information about a living individual which can identify them. In the context of the majority of the information we hold, this information is your name, company name (if relevant), address, email address and telephone number if given.

Special category data (formerly called sensitive personal data) is, briefly, personal data that is sensitive and must be treated with more care. In the context of Reading Transformations, this will primarily be for information received about individuals’ learning or reading issues.


Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


  • Performance of contract – we have to collect some data in order to give you a service.
  • Legal obligation – we may have to collect some of your data by law.
  • Legitimate interest – this means we can collect and use your data for legitimate reasons, in a way that most people would think reasonable. You can opt out at any time to this by emailing


We only collect information that we need to use for enrolment and administration purposes on our training courses.


We do not request or store any your personal financial information such as credit card details.  All payments for places on our training courses are handled securely by Stripe..

Stripe does not keep or hold your credit card information on file by default. 

For more information please visit on how Stripe processes payments please visit


We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please email us at

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We will keep basic data such as name, address and email address for six years after enquiries about or enrolment on one of our training programmes. 

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for at least six years after they cease being customers for tax purposes.

Details of other retention periods for different aspects of your personal data are contained in our retention policy which you can request from us by contacting us at

In some circumstances, you can ask us to delete your data and in some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.


In order to provide our services, we may need to share your personal information with a third-party such as a sub-contracted training consultant. 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

All of our third-party parties will comply with this privacy policy.


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Complain / object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. You can withdraw consent at any time by emailing


We will be transparent with the data subjects, specifically, and our customers in general, if any personal data is lost, stolen or compromised.

Any individual wanting to exercise any of these rights should email

Any individual wishing to know what personal data of theirs is held by us should enquire in writing to

We will respond to this request in full within one month from receipt of the request.  No fee will ever be charged to fulfil a request for personal data.

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